Bracknell (Twin Bridges) hotel

We all had a great time, the location was great, a 5 minute drive from the town centre. The room was clean and spacious. The staff were all very happy and friendly especially Emil who was manning the bar on the evening we arrived. Would definitely stay again.

Very lovely and welcoming staff especially Mel Leah and Ashleigh

Great location for the races, comfy rooms and friendly reception staff. Evening meal, however, was awful. Two of the dishes were completely inedible, the rest were adequate at best. Staff were very helpful, but I would not recommend eating here. Unless it's breakfast which was fine.

The location was great for exploring the local area and especially Legoland as it’s only 20mins away. The room was plenty big enough for us and our 4 year old who was on the sofa bed which was super comfy. The room was clean and perfectly fine for a few nights away. The atmosphere in the hotel was quiet as it’s mainly workers passing through and a handful of families. The amenities were as you would expect and they have newly installed air conditioning which was welcome at night time and lots of free parking (just pop your registration in at reception) we had the breakfast on site which was a hot order being placed when you sit and it’s brought to your table (it’s still unlimited but not help yourself) continental is self serve as you’d expect. We had one meal in the evening on site where there was a slight confusion with the payments but it was rectified and we were compensated for the wrong payments. I would like to take a special shout out to Lucy on reception who was super helpful about the local area and really kind with our daughter. And the second shout out to Mel in the restaurant who was working hard to keep everything running despite the fact that there are lots of changes happening. Lucy and Mel are the backbone of what it takes to work in hospitality

We have stayed at this hotel many a time. The hotel is very clean and has plenty of carparking spaces available. The staff are wonderful especially Mel who has great customer service skills and always goes the extra mile to help out. All in all a great place to stay with extremely helpful staff.